Contact
Four addresses, all of them read by a person.
We are a three-person company, so there is no support queue and nobody is going to route your question to a department. Pick whichever line fits and you will hear back from someone who can actually answer.
You run a practice
Answered by a founderPricing, a panel scan, or a question about whether these programs fit your patients. This is the one most people want.
sid@itas.healthSecurity or diligence
Questionnaires, our business associate agreement, subprocessor lists, or a vulnerability you found.
security@itas.healthWorking here
No roles are posted. Introduce yourself anyway and tell us what you would want to build.
careers@itas.healthEverything else
Press, partnerships, a correction to something on this site, or a question that fits nowhere above.
hello@itas.healthIf you would rather just text
This is Sid's line. A text usually gets a reply the same day. A voicemail usually does not, and we would rather tell you that than let you wonder.
503-334-7603Please don't send patient information by text or email. If we need to look at anything real, we will set up a path for it under a signed business associate agreement first.
Or answer it yourself
Some questions are faster to read than to ask.
- Common questionsWhat the software does, what your staff still does, audit exposure, and how quickly this starts.
- Revenue calculatorModel your own panel against published CMS national rates.
- Security & HIPAAWhere we sit under HIPAA, the controls in the code, and every vendor that touches the data.
- Guides & referencesThe billing rules behind all of this, with citations.